Delivery Information

UK DELIVERY CHARGES

Orders placed Monday to Friday (Excluding Bank Holidays)

£4.00 – Standard Delivery

Delivery within 3 – 5 working days.

£7.95 – Next Day Delivery*

Delivery the following working day. Orders must be placed by 12 noon.

10.95 – Next Day Delivery AM*

Delivery by 12 noon the following working day. Orders must be placed before 12 noon the working day before.

£12 – Saturday AM Delivery*

Saturday by 12 noon. Orders must be placed by 12 noon on a “working Friday” to guarantee Saturday AM delivery. If the order is placed after 12 noon, it will be delivered the following Saturday.

 

DELIVERY RULES AND REGULATIONS

UK mainland orders received by 12 noon, Monday to Friday, will be dispatched the same day for the next day delivery option and the following day for standard delivery.

Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas.

Orders are processed for delivery on working days only (Monday through Friday, excluding Bank Holidays). All orders require a signature upon delivery. If you are not there to sign for your order, our delivery company will leave a telephone number for you to call to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order ‘hidden’ at the address.

We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or non-delivery as a result of incorrect data entry.

If your order is being shipped outside the European Union (EU), customs charges and taxes may apply that you will need to pay directly. Please check these requirements with the relevant authority before placing an order.

We may at our discretion require payment by bank transfer rather than by credit card prior to shipping

Please note that working days exclude Saturdays, Sundays and bank holidays.

Any delivery timescales are indicative only and do not constitute binding obligations on us.

If you would like to send your order as a gift, you can select the gift wrapping option when you are checking out.

For full details about our gift wrapping service please see the gift wrapping section in the main menu.

For security reasons all parcels must be signed for on receipt.

 

INTERNATIONAL DELIVERY SERVICE BY THE ROYAL MAIL

DELIVERY OPTIONS:

International Signed For

Deliveries via this option travels through a separate and secure network.  Each item is individually listed and and accounted for before handing over to the airline.  The parcel can be tracked and traced through its journey and a signature on delivery means the item will be handed over only after a signature has been received.

Standard

Items posted under this option will go through the regular network and channels until it reaches its destination.  A signature is not required.

 

EUROPEAN TERRITORIES AND THE REPUBLIC OF IRELAND

Delivery charges and times are as specified below:

£15 for International Signed For

£10 for Standard Delivery

France, Netherlands, Belgium, Luxembourg, Germany, Denmark, Austria, Switzerland, Spain, Italy, Czech Republic and Slovakia – £15 delivery charge and will take 5-10 working days.

Sweden, Finland, Estonia, Poland, Portugal, Hungary and Slovenia – £15 delivery charge and will take 6-10 working days.

Norway, Iceland, Latvia, Lithuania, Romania, Croatia, Bosnia Herzegovina, Montenegro, Moscow, Bulgaria, Greece – £15 delivery charge and will take 7-10 working days

 

EU COUNTRIES THAT MAY NOT INCUR CUSTOM CHARGES (Please verify before placing your order)

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden.

 

USA DELIVERY CHARGES

£20  for International Signed For and will take 10 – 14 working days

£15 for Standard Delivery and will take 10 – 14 working days

As your order is being shipped outside the European Union (EU), customs charges, clearing charges and taxes may apply and you will need to pay directly. Please check these requirements with the relevant authority before placing an order